FAQs

What size are the frames?

Our frames come as 7" x 5" as standard unless otherwise stated in the description. However, if you would like a bigger frame please send us an e-mail and we can do this bespoke for you up to an A3 insert.

 

How long will it take to receive my order?

Each frame is handmade to order, normally it takes around 5 - 8 days until dispatch. It'll then be sent through Royal Mail or a Courier dependant on Weight. If you're wanting this for a specific date, we can arrange that - but please let us know beforehand. 

 

Do you accept returns?

So far we've had no complaints, however if you would like to return an item, please send us an e-mail to let us know what's wrong with your order. We can either send out a new one, or refund your order once it's returned to us. 

 

Do you ship internationally?

We ship worldwide. To name a few, we've shipped to Canada, USA, Japan, Australia, Africa and Sweden so far!